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Frequently Asked Questions

How are costs calculated?

Every item is classified in accordance with the Harmonized Tariff Schedule

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How will the delivery take place?

Depending on the final destination and the characteristics of each delivery, the mode of transportation will be selected, the payment for it will always be Collect On Delivery (COD) to avoid having to integrate variable costs to the initial quote

 

How to calculate the COD price of the delivery?

Depending on the characteristics of the delivery, a quote will be obtained from the transportation company, to get an estimate, as close as possible, to be considered by the client

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How am I going to cover the services of Grupo MERX?

When the merchandise is picked up, Grupo MERX will receive the payment in full (100%) for its services, because most of this money will be used to pay taxes, transportation and handling

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Do I need to sing up to the Mexcina National Importers Registry?

No, Grupo MERX has the appropriate logistics insfrastructure to take care of all procedures and documentation to import all kinds of merchandise.

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Do I need to get the NOM (Official Mexican Standard) for my merchandise?

No, Grupo MERX has the appropriate logistics insfrastructure to take care of all procedures and documentation to import all kinds of merchandise.

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What happens if I only need my merchandise to get to the border?

Grupo MERX has more than 35 years of experience dealing with everything relating to importing merchandies into Mexcio, especially to the border region, taking advantage of its logistics infrastructure and commercial relations. If the merchandise's final destination if the border regio, the client can take advantage of a reduced import tax. 

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